How-to

Add more queues

Run 2v2, 3v3, casual, rank or region queues side by side, and know which setting each one follows.

You'll end up with several queues side by side, like 2v2, 3v3 and casual. Each lives in its own text channel and follows the server's settings, unless you give it its own size, length or maps. The free plan has 1 ranked and 1 casual queue, so more than that needs the paid plan. The ! commands here need the Scrim Manager role, Manage Server or Administrator. The server owner can always use them.

Set up your queues

1. On the dashboard's Settings page, open Queue & matchmaking. Set the default Match size (6 players unless you change it) and Match length (best of 5). Press Save settings in the bar. Or type !set queuesize 3v3 and !set matchformat bo5.
2. Make one text channel per queue. On the dashboard's Live page, find Add a queue. Pick the channel, type a name if you want one, pick Ranked or Casual and press Add queue. Channels that are already queues aren't in the list, and neither are the bot's own channels, like the results or log channel.
3. Or type !setup and a name in the channel: !setup 2v2 or !setup High Rank. The name doesn't change the size. With no name, the queue is named after the channel. The name box on the Live page works the same way.
4. For a casual queue, pick Casual, or type !setup casual Name. Ratings don't change, but players are still matched by rating. Casual queues must be ticked on the Features page (it is by default).
5. To give one queue its own format, type !queue 2v2 bo3 inside it. Or use the dropdowns on its card on the dashboard's Live page and press Save format. !queue default puts its size and length back on the server's settings. !queue alone shows the queue's format.
6. To give one queue its own maps, open Map pool on its Live card, tick the maps and press Save maps. The queue then plays only those maps. Use server pool puts it back. This is paid. A 1v1 queue with no maps of its own plays the fixed 1v1 Bounty map, not the server's pool. On a 1v1 card the button says Use 1v1 default.

Change a queue later

• Ranked or casual: press Make casual or Make ranked on its Live card, or type !queue casual or !queue ranked in it. Waiting players keep their place, and running matches keep their type. On the free plan this is refused if the server already has a queue of that type. Casual is also refused if Casual queues is off on the Features page. If the channel's name starts with ranked- or casual-, the bot renames it to match.
• Rename: type the new name in the name box on its Live card and press Rename, or type !queuename New Name. An empty box, or !queuename reset, goes back to the default name, like Ranked International. The Discord channel keeps its name.
• Remove: press Remove queue on its Live card. The page asks first. The panel goes, and so do leftover queue panels in that channel. Or type !deletequeue in its channel. That also deletes the bot's other embed messages among the last 20 in that channel. Either way anyone waiting is taken out, the channel stays, and the free-plan slot is freed. The queue's own format, maps and look on the Branding page are lost.

Give a queue its own leaderboard

A 1v1 queue rated on the same ELO as 3v3 mixes two different games. Tick Own leaderboard on the queue's card on the Live page and press Save. The queue then has ratings of its own, named after the queue, and everyone starts fresh on them. The queue panel gets a Leaderboard button that shows its board to whoever presses it, and /leaderboard queue:#channel shows it anywhere. /profile lists a player's rating on each board they've played. The queue panel says the queue has its own leaderboard, and its results say which board the match counted on.

If your leaderboard is public, the website shows a tab for each board, and player pages show each board the player has played.

Under the tick, Roles for this leaderboard picks what the board hands out: None (the default), Rank roles (like 1v1 Ranked Gold, given after each match on it), or Rank + Season Top roles (like 1v1 Ranked Season 3 Top 1, given when a season ends). The main rank roles still follow the main ELO. Picking None again keeps the roles people already have.

Untick it to put the queue back on the main ELO. Its own ratings are kept, and ticking it again brings them back. It's part of the paid plan, and casual queues can't have one, since they don't change ELO.

Split by rank or region

The bot doesn't check rank or region. Anyone who can see the channel can press Join Queue. To keep a queue for one group, change the channel's permissions in Discord so only that role can see it. The bot must still see and post there.

To split by region, put it in the queue's name: type it in the name box on its Live card and press Rename, like Ranked EU. You can also set Widest ELO gap in Queue & matchmaking, so the search stops widening at that gap. It applies to every queue, and 0 means no limit. A gap smaller than Starting ELO gap (200 by default) counts as that range.

Limits and mistakes

• The free plan has 1 ranked and 1 casual queue. To upgrade, press Upgrade on the dashboard's Overview page. If you have a licence key, /redeem (needs Manage Server) starts paid time or adds more.
• When paid time or a trial ends, every queue is kept. But only the oldest ranked channel and the oldest casual channel take new players. The rest open again once you pay.
• Changing Match size or Match length on Settings changes every queue whose dropdown on the Live page says Server setting.
• !setup again in a casual queue, without the word casual, makes it ranked and replaces its name.
• The bot's own channels, like the results, leaderboard or log channel, can't be queues.
• A player can wait in only one queue at a time.
• A small Widest ELO gap can leave the highest and lowest rated players with no match.

Next: Make a 1v1 queue, or Queues, parties and avoids for how matchmaking works.